Contact Information
If you should have any questions regarding our products, terms, delivery time order or the like, please check our FAQs first. If you should not find an answer there and in case you should have specific questions concerning your customer account or current order for example, please do not hesitate to use the contact form below to get in touch with our customer service. Please note, that in order to get a reply, you have to provide a valid email address. Before submitting your inquiry, please take a look at our Frequently Asked Questions Please contact us via email as we do not offer any phone support!.
E-mail Address
info@kitalker.com
Phone Number
(234) 703-495-3306 / (234) 810-349-3306
Address
Lagos
People usually ask these
Yes, you can cancel your order when it is in Order In Progress. Please note that orders in shipped status cannot be canceled.
Warranty information is displayed on each product’s listing page. Click here to get more information about our warranty policy.
You can check the status of your order anytime by following the simple
steps below:
- Log in to your kitalker account
- Click on My Account in the top right corner of the kitalker homepage (Your name will appear here if you're logged in)
- Click on Orders in the drop-down menu
- Click on SEE DETAILS to the right of the item
We also send regular updates on the progress of your order via emails on your registered email id, App notifications/alerts on kitalker App and SMS's. We recommend that you update your current phone number and check your registered email to get the latest updates on your order and also download the kitalker App on your mobile phone.
To know more click here
When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging. We recommend that you keep the original carton and packaging material for a smooth and easy return.
If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
Get your refund within 24 hours when you drop off item at the nearest kitalker dropoff station. Eligible Fashion items Only
Find below the table showing what you can return